Question 1

Does it support Barcode and QR Code scanning?

Accepted Answer

Yes. iStock Express supports Barcode and QR Code workflows with USB scanners and handheld scanners.

Question 2

How does it manage Serial No and Lot No?

Accepted Answer

You can assign Serial No or Lot No values to products for accurate stock tracking and traceability.

Question 3

Does it support multiple warehouses?

Accepted Answer

Yes. Teams can manage multiple warehouses and sub-warehouses with separate reports.

Question 4

Is automated stock counting available?

Accepted Answer

Yes. The stock counting workflow supports mobile devices with barcode scanners and real-time recording.

Question 5

How can I contact Support?

Accepted Answer

You can reach the team through Line OA, email, phone, and the issue report form on the website.

Question 6

What are the support hours?

Accepted Answer

Support is available Monday to Saturday, 8:30 AM - 5:30 PM, excluding announced company holidays.

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Frequently Asked Questions