PDPA Personal Data Protection
How iStock Express governs personal data under Thailand Personal Data Protection Act principles.
Last updated: August 28, 2026
1. Roles and Responsibilities
We define whether we act as a data controller or processor based on each service context.
Icon Solutions may act as a data controller for website and business contact data, and may act as a processor when customers use our systems to manage their own operational data.
- •Define processing purposes clearly
- •Limit data access by work responsibility
- •Record and review activities involving personal data
2. Lawful Basis for Processing
We process data based on contract, consent, legitimate interest, or legal obligation where applicable.
We process personal data only where there is an appropriate lawful basis for the stated purpose.
- •Contract: To provide services, trials, support, and account administration
- •Consent: For marketing, analytics cookies, or activities requiring prior permission
- •Legitimate interest: To protect security, prevent fraud, and improve services
- •Legal obligation: To keep legal, tax, or government-required records
3. Security Measures
We use technical, organizational, and people-based controls to reduce personal data risk.
We protect data using security measures appropriate to the risk and nature of the information.
- •Control user permissions and system access
- •Use secure connections and scheduled backups
- •Restrict access to necessary staff and service providers
- •Review incident handling processes regularly
4. Data Subject Rights
Individuals can exercise PDPA rights through the personal data request channel.
Individuals may have rights under PDPA, including access, correction, deletion, restriction, objection, portability, and consent withdrawal.
We review requests, verify identity where needed, and respond within the legally required timeframe.
PDPA Contact
For privacy questions or data rights requests, contact our team.
Icon Solutions Co., Ltd.
sales@iconsolutions.co.th065-423-569398/27 Premium Place, Pho Kaeo Road, Nuan Chan, Bueng Kum, Bangkok 10240, Thailand
Monday - Saturday 08:30 - 17:30